Online Proofs
DUE TO NEW LOCKDOWNS
We are not shipping orders until April
Proofs for headshots are typically sent SAME
DAY, but NO later than 24 hours after an order has been
received.
90% of the time, headshot proofs are sent
within an hour after receiving your order, so please check your
e-mails frequently.
* Proofs may take longer to produce depending
on the level and amount of touchups requested. *
Printing/Shipping
DUE TO COVID-19, Orders may take 1 week to
arrive.
Most headshots ship 24 hours after proof
approval and payment has been made,
but we ask you to allow at least 48 hours before an order can be
shipped. If you need your order at a specific date, please
specify on the order form and let us know when we call to
confirm and collect payment.
We can accommodate same day shipping of your
order at no extra charge, but you must call or e-mail for
availability of such service.
Please note with ground shipping, transit times
estimate 3-4 working days for orders to arrive outside of
California. 1 day for CA orders.
We sometimes ship via USPS if we feel it will
arrive faster, please let us know if your address cannot accept
USPS deliveries.
If you have not received a proof within 24
hours, please call or e-mail us. Please always check your spam
or junk folders to make sure our e-mails are not being dumped in
those folders.

At times, orders may take slightly longer to
ship. This can be due to many factors such as: mechanical
failures of our presses, reprinting jobs if we feel the color
and quality are not at acceptable levels and current workload.
We make every effort to notify you via phone or e-mail of such
delays.